This Cookie Policy explains how Serv Tel Ltd ("we", "us", "our", "ServTel") uses cookies and similar technologies when you visit our website.
This policy should be read alongside our Privacy Policy, which explains how we use your personal data.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function efficiently and provide information to the website owner.
Cookies may be:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain on your device for a set period
2. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off in our systems.
- Account login and authentication
- Security and fraud prevention
- Session management (e.g. PHP session cookies)
b) Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
- Track page visits and traffic sources
- Improve website functionality and performance
Example:
- Google Analytics
c) Functionality Cookies
These cookies allow the website to remember your preferences and provide enhanced features.
- Remember login details
- Store user preferences
d) Targeting & Marketing Cookies
These cookies may be set by us or third-party providers to deliver relevant advertisements and measure campaign effectiveness.
- Track browsing behaviour across websites
- Deliver personalised advertising
3. Third-Party Cookies
We may use third-party services that set cookies on your device, including:
- Google Analytics – website usage analytics
- Google reCAPTCHA – spam and abuse prevention
These third parties may process your data in accordance with their own privacy policies.
4. Legal Basis for Using Cookies
Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR):
- Strictly necessary cookies do not require consent
- All other cookies require your consent before being placed on your device
5. Managing Your Cookie Preferences
You can manage or withdraw your cookie consent at any time by:
- Using our cookie consent banner or preferences centre
- Adjusting your browser settings to block or delete cookies
Links to browser settings:
Please note that disabling cookies may affect the functionality of our website.
6. Cookie Duration
Cookies may remain on your device for different periods depending on their purpose:
- Session cookies: deleted when you close your browser
- Persistent cookies: remain for a defined period or until manually deleted
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any updates will be posted on this page with a revised date.
8. Contact Us
If you have any questions about our use of cookies, please contact:
Serv Tel Ltd
Email: info@servtel.co.uk
Phone: 03001 311275
Address: 17 Stonycroft Close, Enfield, EN3 7XW